Testimonials
Consultancy & Recruitment 'As Group Facilities Manager for ECHarris LLP, I was recently tasked with the responsibility of managing the move from our previous premises to our new European HQ in Kings Cross. One of my key responsibilities was to set up a new security operation, combining manned security and access control systems. We decided to go 'in house' in the belief that we would attract a higher calibre of staff and generate greater commitment and loyalty through our reward and benefits scheme.
Recommended by The Security Industry Association, we commissioned RST Ltd to act as our consultants, with the following brief:
1) To prepare a detailed and comprehensive security plan 2) To identify job functions and recruit suitable staff 3) To carry out an extensive 3 week training programme 4) To write assignment instructions, recommend key performance indicators and audit performance.
As a company directly affected by the London bombings (7/7) we were determined to provide a robust and vigilant security service whilst maintaining a friendly and hospitable environment for both visitors and staff. Thanks largely to RST we have been able to achieve this and would like to thank all the Directors and staff who have assisted us. We have a team that we are all proud of and have the utmost confidence in.
Paul Birtwistle, IFMA BIFM Group Facilities Manager ECHarris LLP www.echarris.com
First Aid Training
RST provides training in Health & Safety including First Aid. These courses are held monthly in Central London. A recent course attendee Liz Pinder-Ayres writes:
I have been a practising acupuncturist for the past 8 years and need to ensure my First Aid Certificate is up to date. A group of colleagues and myself enrolled for the 'One-Day First Aid at Work Course' organised by RST Limited in great premises in Central London. As I worked in education for 30 years before becoming an acupuncturist I have high expectations of teaching and learning strategies used by course leaders.
I was very impressed by the course leader Bob. His teaching was excellent using strategies that enabled us to grasp and apply the knowledge, skills and understanding required, in ways that were not only well structured but fun. We completed the course feeling competent and confident to apply First Aid in emergency situations.
12th of July, 2009 Josh C, AMInstLM
"The Close Protection course delivered by RST is of an extremely high standard, a standard that is based upon the instructors who demonstrate a real expertise in their field. It is the instructors who make the course worth every penny. The information was delivered in a clear and accurate way, backed up by the knowledge of real experience in the operational field.
The course was demanding and I have never learned at such a fast pace. The instructors knew how to get the best out of you as well as exposing our weaknesses to be addressed and rectified. I would recommend this course to anyone who wishes to join the industry. It is fantastic value."
12th of October, 2009 - Michael Papavasiliou
"Dear Chas & Lee. I would welcome the opportunity to thank you both and the rest of the team involved in the running of your Close Protection course. The course was well organised, the information that was given and the practical work set was of a very high standard and was well above the minimum standards and procedures set by the SIA. Having worked in the industry for many years, the course has taught me many new ways to operate more effectively and has ironed out many bad habits that have crept in to my operational performance over the years. I look forward to returning to carrying our further courses with RST."
19TH of May, 2009 - Barry Heapy
"Having passed the Close Protection course in January, I am still 'feeling the buzz'. It has not only given me that sense of achievement you feel, but completely opened my mind to a whole different way of thinking. The instructors are informative, encouraging and supportive at every level. A well structured course, that is demanding, but enjoyable in the process. Perfectly geared for an industry that is so multifaceted. The soft skills taught are 'eye opening' and the physical intervention skills 'modern defendo' quite excellent. It has been a privilege to work with such great instructors."
5th of December, 2009 - Mark Mcmahon
"I did the CP course in October and I would like to pass on to the CEO just how impressed I was with the training. I found your instructors to be of a very high calibre, their training methods detailed and their knowledge invaluable. I am working for the E.U. in an ambassador's team and I have spoken to many colleagues and feel that RST's course is up with the very best, even the far more expensive and perhaps better known."
4th of November, 2009 - Alex Laureys
"I would like to thank you and your team, especially Lee and Chas (and of course Liz for looking after us in France) for the quality of the course that I recently attended.
The CP course was the best course I have ever done and the instructors were excellent. They were patient with us all, yet firm and supportive when necessary. The course itself provided far more than the basic curriculum set by the SIA and whilst I found it tough going at times I enjoyed it immensely. I learned a lot about myself and it has helped put my life back on track as I have been able to get myself a really good job as a Security Manager. Believe it or not I am still missing the classroom atmosphere (although not the heat)."
December, 2008 - Marta Genderea (Door Supervision)
"I would like to thank RST for a wonderful course. I particularly appreciate how you pass on knowledge to your students, not just to pass the examination but to equip them for life. I was very lucky to have RST as my teachers. You were professional, positive and competent and was the best course I have ever attended"
9th January, 2010 - Kamran Sattar (Security Officer)
"I was trained by RST and subsequently worked for them as a Temp. before they got me a permanent position with Westminster City Council whom I have been with for over 18 months. RST have a friendly and professional approach designed to meet the needs of the individual as well as the organisation. I have gained massive confidence and knowledge through RST together with many others who have been trained by the company and who are now working in key posts in the city. I was only too happy for RST to advise me on my future career."
Paul Thomas, Security Operations Manager
"I have used your free placement service before and I am very pleased with the officers we took from you.They have been employed with us for a year now and 3 of them are in line for possible promotion in the very near future. I will have no hesitation in using RST's services again for my recruitment needs"