Level 2 Manned Guarding

Course Objective

This qualification is aimed at those wanting to gain or develop their skills in the security industry to achieve a Level 2 National Certificate. This training certificate is a requisite to apply to the SIA for a licence, A SIA licence is required for any person wishing to work in the security industry

Course Contents

Unit One

• Introduction to the Security Industry & Roles & Responsibilities of the Security Officer
• Customer Care & Social Skills
• Equality and Diversity
• Patrolling
• Access Control
• Searching
• Security & Emergency Systems
• Fire Awareness
• Health and Safety
• The Law
• Emergencies
• Communications & Reporting

Unit Two

• Introduction to Communication Skills and Conflict Management
• Self Awareness
• Avoiding Conflict
• Effective Communications & Customer Service Skills
• Recognising & Defusing Conflict
• Maintaining Space
• Defusing High Risk Conflict
• Resolving Conflict
• Learning From Conflict

How do you achieve the qualification?

The award is achieved by passing 2 examinations (multi choice)

Course Duration - 4 Days

Please contact eddie@rstlimited.net or telephone 020 7421 6180 for more details