working towards prevention

Conflict Resolution Training

RST specialise in ‘Conflict Management’ training for all staff with ‘front-line’ responsibilities. These may include Security Officers, Community Wardens, Health Visitors, Public Servants and Duty Managers.

RST can teach you the latest techniques to avoid and diffuse conflict and to understand the underlying reasons behind anger and confrontation. We have successfully worked with many organisations including the NHS and Harley Street Direct, who have enjoyed our unique approach to the subject.

Course Contents

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